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Transport Canada
Motor Vehicle Safety Directorate Defect Investigations and Recalls Division
80 Noel Street
Gatineau, QC J8Z 0A1
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005
General Motors of Canada Company 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data Recording and Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the vehicle uses computer modules to monitor and control engine and
transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store data to help the dealer technician service
the vehicle. Some modules may also store data about how the vehicle is operated, such as rate of fuel
consumption or average speed. These modules may retain personal
preferences, such as radio presets, seat positions, and temperature settings.
Event Data Recorders
This vehicle is equipped with an event data recorder (EDR). The main
purpose of an EDR is to record, in certain crash or near crash-like
situations, such as an air bag
deployment or hitting a road obstacle, data that will assist in understanding
how a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is designed to record
such data as:
. How various systems in your vehicle were operating;
. Whether or not the driver and passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
. How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which crashes and injuries occur.
EDR data are recorded by your vehicle only if a non-trivial crash situation
occurs; no data are recorded by the
EDR under normal driving conditions and no personal data (e.g., name,