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Transport Canada

Motor Vehicle Safety Directorate Defect Investigations and Recalls Division

80 Noel Street

Gatineau, QC J8Z 0A1

Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or

Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center Cadillac Motor Car Division

P.O. Box 33169

Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005

General Motors of Canada Company 1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

Vehicle Data Recording and Privacy

The vehicle has a number of

computers that record information

about the vehicles performance and

how it is driven. For example, the vehicle uses computer modules to monitor and control engine and

transmission performance, to monitor the conditions for airbag deployment and deploy them in a crash, and,

if equipped, to provide antilock

braking to help the driver control the

vehicle. These modules may store data to help the dealer technician service

the vehicle. Some modules may also store data about how the vehicle is operated, such as rate of fuel

consumption or average speed. These modules may retain personal

preferences, such as radio presets, seat positions, and temperature settings.

Event Data Recorders

This vehicle is equipped with an event data recorder (EDR). The main

purpose of an EDR is to record, in certain crash or near crash-like


situations, such as an air bag

deployment or hitting a road obstacle, data that will assist in understanding

how a vehicles systems performed.

The EDR is designed to record data

related to vehicle dynamics and safety systems for a short period of time,

typically 30 seconds or less. The EDR in this vehicle is designed to record

such data as:

. How various systems in your vehicle were operating;

. Whether or not the driver and passenger safety belts were


. How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,

. How fast the vehicle was traveling.

These data can help provide a better

understanding of the circumstances in which crashes and injuries occur.


EDR data are recorded by your vehicle only if a non-trivial crash situation

occurs; no data are recorded by the

EDR under normal driving conditions and no personal data (e.g., name,


Event Data RecordersOnStarInfotainment System