OnStar Additional Information

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436 ONSTAR ‌

OnStar Smart Driver

OnStar Smart Driver provides

information about driving behavior to help maximize overall vehicle

performance, reduce wear and tear, and enhance fuel efficiency. An

Insurance Discounts Eligibility feature is also offered within OnStar Smart

Driver. See www.onstar.com for details regarding vehicle eligibility and

system limitations.

OnStar, General Motors, and their

affiliates are not insurance providers.

Obtain insurance only from licensed insurance providers.

In-Vehicle Audio Messages

Audio messages may play important information at the following times:

. Prior to vehicle purchase. Press Q

to set up an account.

. With the OnStar Basic Plan, every 60 days.

. After change in ownership and at 90 days.

Transferring Service

Press Q to request account transfer eligibility information. The Advisor

can cancel or change account information.

Selling/Transferring the Vehicle

Call 1-888-4ONSTAR (1-888-466-7827)

immediately to terminate your OnStar services if the vehicle is disposed of,

sold, transferred, or if the lease ends.

Reactivation for Subsequent Owners

Press Q and follow the prompts to speak to an Advisor as soon as

possible. The Advisor will update

vehicle records and explain OnStar service options.

How OnStar Service Works

Automatic Crash Response,

Emergency Services, Crisis Assist,

Stolen Vehicle Assistance, Advanced Vehicle Diagnostics, Remote Services, Roadside Assistance, Turn-by-Turn

Navigation, and Hands-Free Calling

are available on most vehicles. Not all OnStar services are available

everywhere or on all vehicles. For

more information, a full description of OnStar services, system limitations,

and OnStar User Terms, Privacy Statement, and Software Terms:

. Call 1-888-4ONSTAR (1-888-466-7827).

. See www.onstar.com (U.S.).

. See www.onstar.ca (Canada).

. Call TTY 1-877-248-2080.

. Press Q to speak with an Advisor.

OnStar services cannot work unless

the vehicle is in a place where OnStar has an agreement with a wireless

service provider for service in that area. The wireless service provider must also have coverage, network

capacity, reception, and technology compatible with OnStar services.

Service involving location information about the vehicle cannot work unless GPS signals are available,

unobstructed, and compatible with

the OnStar hardware. OnStar services may not work if the OnStar equipment

ONSTAR 437

is not properly installed or it has not been properly maintained.

If equipment or software is added, connected, or modified, OnStar

services may not work. Other

problems beyond the control of

OnStar — such as hills, tall buildings,

tunnels, weather, electrical system

design and architecture of the vehicle, damage to the vehicle in a crash,

or wireless phone network congestion or jamming — may prevent service.

See Radio Frequency Statement 0 426.

Services for People with Disabilities

Advisors provide services to help with physical disabilities and medical

conditions.

Press Q to help:

. Locate a gas station with an attendant to pump gas.

. Find a hotel, restaurant, etc., that meets accessibility needs.

. Provide directions to the closest hospital or pharmacy in urgent situations.

TTY Users

OnStar has the ability to communicate to deaf, hard-of-hearing,

or speech-impaired customers while in the vehicle. The available

dealer-installed TTY system can

provide in-vehicle access to all OnStar services, except Virtual Advisor and

OnStar Turn-by-Turn Navigation.

OnStar Personal Identification Number (PIN)

A PIN is needed to access some

OnStar services. The PIN will need to be changed the first time when

speaking with an Advisor. To change the OnStar PIN, contact an OnStar

Advisor by pressing Q or calling

1-888-4ONSTAR.

Warranty

OnStar equipment may be warranted as part of the vehicle warranty.

Languages

The vehicle can be programmed to respond in multiple languages.

Press Q and ask for an Advisor.

Advisors are available in English,

Spanish, and French. Available

languages may vary by country.

Potential Issues

OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off

continuously for 10 days without an ignition cycle. If the vehicle has not been started for 10 days, OnStar can contact Roadside Assistance or a

locksmith to help gain access to the vehicle.

Global Positioning System (GPS)

. Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around

airports; in tunnels and

underpasses; or in an area with

very dense trees. If GPS signals are not available, the OnStar system

should still operate to call OnStar.

However, OnStar could have

difficulty identifying the exact location.

438 ONSTAR

. In emergency situations, OnStar can use the last stored GPS

location to send to emergency responders.

A temporary loss of GPS can cause loss of the ability to send a

Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the

vehicle is driven into an open area.

Cellular and GPS Antennas

Cellular reception is required for

OnStar to send remote signals to the vehicle. Do not place items over or

near the antenna to prevent blocking cellular and GPS signal reception.

Unable to Connect to OnStar Message

If there is limited cellular coverage or the cellular network has reached

maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few miles

into another cellular area.

Vehicle and Power Issues

OnStar services require a vehicle

electrical system, wireless service, and GPS satellite technologies to be

available and operating for features to function properly. These systems may not operate if the battery is

discharged or disconnected.

Add-on Electrical Equipment

The OnStar system is integrated into the electrical architecture of the

vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment 0 303. Added electrical equipment may interfere with the

operation of the OnStar system and cause it to not operate.

Vehicle Software Updates

OnStar or GM may remotely deliver software updates or changes to the vehicle without further notice or

consent. These updates or changes may enhance or maintain safety,

security, or the operation of the vehicle or the vehicle systems.

Software updates or changes may

affect or erase data or settings that are stored in the vehicle, such as

OnStar Hands-Free Calling name tags, saved navigation destinations,

or pre-set radio stations. Neither

OnStar nor GM is responsible for any affected or erased data or settings.

These updates or changes may also collect personal information. Such

collection is described in the OnStar privacy statement or separately

disclosed at the time of installation. These updates or changes may also cause a system to automatically

communicate with GM servers to collect information about vehicle system status, identify whether

updates or changes are available, or deliver updates or changes. An

active OnStar agreement constitutes consent to these software updates or changes and agreement that either

OnStar or GM may remotely deliver them to the vehicle.

Privacy

The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.),

or www.onstar.ca (Canada). We

recommend that you review it. If you have any questions, call

ONSTAR 439

1-888-4ONSTAR (1-888-466-7827) or

press Q to speak with an Advisor.

Users of wireless communications are cautioned that the privacy of any

information sent via wireless cellular communications cannot be assured.

Third parties may unlawfully intercept or access transmissions and private

communications without consent.

OnStar - Software Acknowledgements

Certain OnStar components include

libcurl and unzip software and other third party software. Below are the

notices and licenses associated with libcurl and unzip and for other third party software please see http://

opensource.lge.com/index www.onstar.com/us/en/ libcurl:

Permission to use, copy, modify, and distribute this software for any

purpose with or without fee is hereby granted, provided that the above

THE SOFTWARE IS PROVIDED “AS

IS,” WITHOUT WARRANTY OF ANY

KIND, EXPRESS OR IMPLIED,

INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND

NONINFRINGEMENT OF THIRD

PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT

HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER

LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR

OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE

SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Except as contained in this notice, the name of a copyright holder shall not

be used in advertising or otherwise to promote the sale, use or other

dealings in this Software without prior written authorization of the copyright holder.

unzip:

This is version 2005-Feb-10 of the

Info-ZIP copyright and license. The definitive version of this document should be available at ftp://

ftp.info-zip.org/pub/infozip/ license.html indefinitely.

For the purposes of this copyright and license, “Info-ZIP” is defined as the

following set of individuals:

Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed

Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert

Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko,

Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury,

Dave Smith, Steven M. Schweda,

440 ONSTAR

Christian Spieler, Cosmin Truta,

Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.

This software is provided “as is,”

without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for

any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this

software.

Permission is granted to anyone to use this software for any purpose,

including commercial applications, and to alter it and redistribute it

freely, subject to the following restrictions:

1. Redistributions of source code must retain the above copyright

notice, definition, disclaimer, and this list of conditions.

2. Redistributions in binary form (compiled executables) must

reproduce the above copyright

notice, definition, disclaimer, and this list of conditions in

documentation and/or other materials provided with the

distribution. The sole exception

to this condition is redistribution of a standard UnZipSFX binary

(including SFXWiz) as part of a self-extracting archive; that is

permitted without inclusion of this license, as long as the

normal SFX banner has not been removed from the binary or

disabled.

3. Altered versions–including, but not limited to, ports to new

operating systems, existing ports with new graphical interfaces,

and dynamic, shared, or static

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